Support  

We are working to create a new customer section where you can request assistance through a modern online application. In the meantime you can contact our customer support via email or whatsapp.

WhatsApp: The service channel most used by our customers is the Whatsapp, where eMarket has a business account to answer customer questions and doubts. Contact our customer support via whatsapp is very easy, just add number in contacts or click (+51) 923163313

Email: If you need to write more complex content to our customer service, such as adding PDF files or high-resolution images, you can use the email by writing to informes@emarket.pe

Contacts: If you need to write to a specific contact, such as the manager of our blog or the person in charge of the youtube channel, we recommend visiting the eMarket Perú contact list page in order to choose the desired contact.

Opening hours: Customer support processes the requests received and forwards any responses from Monday to Friday, excluding holidays, from 09:30 to 18:30. If requests arrive outside this period, they will be analyzed in the following opening round.

Revision: 24 June 2020 at 21:30

Attention: This page represents the translation of a document written in Spanish. You can use this translation for informational purposes, but as there may be different interpretations based, only the original version is valid for legal purposes.