How to buy  

To use the online service on the emarket.pe you must be registered and have a verified account. When registering, the phone number is verified as the primary contact, but to make an online purchase you also need to verify the email address via the message registration.

Products

To check the products in the catalog you need to go to the ecommerce section from where you can choose the desired categories or search for a product in the search bar. For each product there is a page where you can see high-definition images and technical characteristics.

Shopping cart

Once you have chosen the product you want to buy just add it to the cart with the specific button. You can add more products or more units of the same product to the cart, the important thing is that the total purchase does not exceed the value of S/6,000. If you need to buy products for a larger amount please contact us via an email to pago@emarket.pe

Delivery address

Once the shopping cart has been completed and you are ready to start the cashout phase, you will have to specify the delivery address accurately, to avoid any inconvenience during shipment. If you place several orders on our portal, you should store the delivery address in your profile so that you can use it in the next orders without having to enter all the data again. It will also be possible to enter different delivery addresses in your personal data, such as home, office, family.

Payment

After indicating the delivery references you will be hijacked to the payment page that will verify the successful completion of the financial transaction. If you choose an immediate payment method such as credit or debit card you will immediately have the outcome of the transaction, in case of cash deposit or bank transfer, the cart will become a order pending payment, which will become effective when we receive the payment confirmation from the financial institution used.

Change order

After confirming the order it is possible to make changes based on the payment made, if the payment is immediate there will be rules to comply with, since the changes must comply with the type of refund possible. In case of deferred payment you can change the order and print a new payment order.

Prices

All prices are always inclusive of VAT. The price indicated, once the order has been confirmed, remains the same until delivery. It must be clear that the order price is frozen when you confirm the cart and the latter becomes order, in fact if the product remains only in the cart then it is subject to price changes.

Availability

In eMarket Perú we try every day to improve the management of availability according to the request for sale, this process is not always easy to manage and could happen, in very rare instances, that after placing an order, the availability of the product is no longer possible. In this case we will contact the customer and immediately perform a full refund and/or identify an alternative product.

Home delivery

Once the order has been confirmed and the financial transaction accepted, the product will be delivered as quickly as possible. The delivery time can vary from 24 hours to several days depending on the destination city and the local presence of the contracted carrier. In any case when the goods are delivered to the courier for delivery we will notify you with an e-mail message indicating a tracking code, which will allow you to follow in real time the status and location of the delivery.

Contact details

It is of great importance that the buyer's profile indicates the correct contact details, as they are the only tool to communicate with the customer in the face of any unforeseen incidents. If the customer has not issued valid contact details, our company does not take any responsibility for the sale transaction.

Requirements

To make an online purchase you have to go through a verified payment system, for this reason you must be of legal age, it is absolutely forbidden to use false personal data as name, surname, date of birth, etc., nickname is not allowed, and it is not possible to use the name of a family member or friend. Before making your first purchase, we recommend that you carefully read the Terms of Sale.

Revision: 24 June 2020 at 21:30

Attention: This page represents the translation of a document written in Spanish. You can use this translation for informational purposes, but as there may be different interpretations based, only the original version is valid for legal purposes.